Accessibility Statement

Accessibility statement for Yaxham.com

This website is run by Yaxham Parish Council for the benefit of everybody in the village. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Easily read the text and articles on all pages
  • Navigate most of the website using just a keyboard (press the TAB key to jump from one link to another, SHIFT+TAB to go back and enter to open a selected link)
  • Zoom in up to 175% without the text spilling off the screen
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve are working to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the weather summary on the welcome page uses icons without alternate text descriptions
  • Some of the headings used on the page are in the wrong order and may confuse screen readers.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email yaxhamparishclerk@gmail.com
  • Call 01362 821037
  • Write to: Yaxham Parish Council, Yaxham House, Norwich Road, Yaxham, NR19 1RH
  • We’ll consider your request and get back to you in ten days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, use the contact details above to let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Yaxham Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some images contained components such as the weather widget do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 

Disproportionate burden

For the benefit of the majority of our residents, we occasionally include copies of (or links to) documents from external sources that contain relevant information. We do not assess or adapt these externally supplied documents to ensure full accessibility. To do so would be a disproportionate burden.

Content not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix minutes of earlier Parish Council meetings.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in September 2020.

We chose a sample of representative pages selected on the basis that together they encompassed all the different types of structures and documents used across all the web pages. Testing utilised a mixture of automatic scanners and visual inspection to cover potential issues that would not be detected by automatic tools.

What we’re doing to improve accessibility.

In July 2020 Yaxham Parish Council commissioned a small number of changes to the colour contrasts fonts used and underlying page structures to address issues identified. This work is currently in progress.

This statement was prepared on 21st September 2020.